Privacy Policy for ExecNowCoach

1. General Overview This Privacy Policy describes how ExecNowCoach collects, uses, and stores personal data through its website and coaching services. ExecNowCoach provides practical coaching programs for executives and decision makers in Canada.

2. Contact Details
ExecNowCoach
1015 4 St SW, Calgary, AB T2R 1J4, Canada
Phone: +14032656345
Email: [email protected] Business Number: 565456523

3. Scope of This Policy This Policy applies to all visitors, clients, and users who access the ExecNowCoach website or take part in coaching programs.

4. Data We Collect We may collect:

• Full name

• Email address

• Phone number

• Company name and role

• Billing details

• Session notes

• IP address

• Device and browser data

5. Methods of Data Collection Data is collected when you:

• Fill out forms

• Book a coaching session

• Contact support

• Subscribe to updates

• Browse our website

6. Purpose of Data Use Personal data is used to:

• Provide coaching services

• Schedule sessions

• Respond to requests

• Send service updates

• Improve user experience

• Meet legal duties

7. Legal Basis under GDPR For users in the European Union, data is processed under the General Data Protection Regulation based on:

• Consent

• Contract need

• Legal duty

• Legitimate interest

8. Data Sharing Personal data may be shared with:

• Service providers

• Payment processors

• IT support

• Legal advisors Data is not sold to third parties.

9. Data Storage and Security Data is stored on secure servers. We use technical and admin steps to reduce risk of loss, misuse, or access without consent.

10. Data Retention Personal data is kept only as long as needed for service delivery, legal duties, or dispute handling.

11. International Data Transfers If data is moved outside Canada, steps are taken to follow legal data rules and ensure proper safeguards.

12. Your Rights under GDPR If you are located in the EU, you have the right to:

• Access your data

• Correct inaccurate data

• Request erasure

• Limit processing

• Object to processing

• Data portability

• Withdraw consent

Requests may be sent to [email protected].

13. Rights of Canadian Users Users in Canada may request access to and correction of their personal data under applicable privacy laws.

14. Cookies Policy Our website uses cookies and similar tools to improve performance and user experience. Cookies may collect device data, usage data, and session data.

Types of cookies used:

• Essential cookies

• Analytics cookies

• Preference cookies

Users may manage cookie settings through their browser. Disabling cookies may affect site function.

15. Third Party Tools We may use trusted third party tools for analytics, email delivery, booking systems, and secure payment handling. These providers process data under their own privacy terms.

16. Children’s Privacy Our services are designed for adults in executive and decision making roles. We do not knowingly collect data from children.

17. Automated Decision Making ExecNowCoach does not use automated decision systems that create legal or significant effects for users.

18. Data Breach Procedures In case of a data breach, steps are taken to assess risk and notify users and relevant authorities where required by law.

19. Changes to This Policy This Policy may be updated to reflect changes in services, legal rules, or data practices. Updated versions will be posted on the website.

20. Complaints Users may lodge a complaint with a relevant data protection authority if they believe their data rights have been violated.

By using the ExecNowCoach website and services, you acknowledge that you have read and understood this Privacy Policy.